About Rich

A quick(ish) overview of my experience and journey into design leadership.

Background
Experience
Leadership
Hopes and dreams

Origins in product design

I graduated from Ravensbourne with a Foundation Diploma and BA in Product and Furniture design. In addition to the innovation and problem solving skills that product design required, I grew an affinity for graphic design and a love of software. With these multiple disciplines, I began working for Suck UK, crafting homeware products, creating illustrations for packaging and working on pitches for new products.
I developed a knack for interior design and began specialising as a 3D visualiser for commercial spaces, alongside working as a graphic design intern at Exposure. I was lucky to be mentored by a team of senior creatives, and delivered award winning brand and advertising campaigns for broadcast and entertainment clients such as Sony, MTV, VH1 and Bravo TV.

Ravensbourne end of year exhibition

From print to pixels

I took an opportunity with Telegraph media Group where I spent three transformative years working my way from junior to senior designer – mastering the aspects of print design & advertising communications, including photography, illustration and copywriting.
Eager for change and challenge, I found it at Yahoo! in a demanding creative and design ops role. I was responsible for the conceptualisation and delivery of B2B & B2C creative services across EMEA – including branding, animation, email development, and event design.

Amazon lifts

Growth and leadership

Ever-curious of big tech, I moved to Amazon Advertising, and spent the next five years developing my design leadership and UX skills, scaling the team and processes to accommodate 200% YoY business growth. I won multiple awards during my tenure and am an accredited Amazon inventor for the conception and delivery of Amazon SmileCode. Responsible for key business verticals, design ops and strategy, I guided my team to build user-centred experiences on behalf of 100+ brands – spanning web, App, Fire Tablet and Fire TV platforms in the form of landing pages, interactive advertising and e-commerce experiences.

Amazon rooftop

Test and learn

In recent years I've experienced a variety of industries and environments, seeing both good and bad approaches to building teams, products and observing outcomes. Through this, I have gained a pragmatic mindset to product design and continue to evangelise for the end-user at every opportunity.

GSK patient researchConstant.Co ideation

I am currently at working with Oracle Cloud Infrastructure as a Principle UX Designer – leading end-to-end design for complex, cloud computing solutions.